Transforming Integrated Care in the Community (TICC) has secured more than €4.8 million of European funding from the European Regional Development Fund in this €8million cross-border partnership involving 14 organisations from the UK, France, the Netherlands and Belgium (see below for partner details).

Latest news

All 8 delivery partners (including 3 in the UK) have launched their first Buurtzorg-inspired teams, following 2018’s successful learning process.

Many partners have already moved on to further teams, and are exploring other health/care settings to spread the word.

Alongside this, all teams and partners are contributing to the collaborative process around identifying and resolving the barriers and challenges to this new, self-managing approach.  French partners, in particular, have gained the ear of national bodies, and are seeking to change the frameworks which restrict the approach – and teams in the UK and Belgium are engaging with a view to influencing in a similar way.

More about TICC

TICC will create systemic change in health & social care, providing services that are better suited to our ageing population by addressing their holistic needs. It will present a methodology to overcome blocking points in transferring socially innovative service models from one area to another. This will be tested via the implementation of the Buurtzorg integrated care at home model which consists of self-managing teams of 12 staff working at neighbourhood level handling every aspect of care & business. This model significantly reduces the back office, simplifies IT & coaches rather than manages, providing better outcomes for people, lower costs, fewer unplanned hospital admissions & consistency of care. TICC will enable other health/social care organisations to implement new ideas; increase staff productivity, recruitment and retention as well as improving patient satisfaction & decreasing costs, emergency admissions and staff absences. It aims to postpone the moment when residential/end of life care is needed.

Background to TICC:

The 2Seas area faces clinical, social & financial challenges in health and social care as the population ages & public funding decreases. Recruitment & retention of the health and social care workforce in the 2Seas area is challenging & the situation will further deteriorate as the existing workforce ages. This has an impact on quality as perceived by patients. A number of initiatives have been highlighted as innovative but rarely get transferred from one country to another. The causes of these blockages need to be identified & a method developed for overcoming the barriers to transferability. The systems that have developed in the 2Seas region over the last 20 years have led to the fragmentation of care & a task driven, activity-based approach & remuneration.

TICC will enable countries in the 2Seas area (& later, beyond) to implement successful health & social care innovations quickly in a cost effective, sustainable way.

TICC will deliver:

  • Blueprint for successful transfer of social innovative service models in health & social care from one country to another benefitting all public/private services
  • 3 new countries adopting integrated neighbourhood based self-managing teams providing holistic person-centred care.
  • Changes to existing patient-data gathering systems to create better communication between nurses, care-workers & citizens
  • Publications to stimulate entrepreneurs & leaders to create new organisations or transform existing organisations, ensuring this is not solely an institutional response.

The Health and Europe Centre is the Lead Partner, working with: 

Buurtzorg Concepts (NL)

Kent County Council (UK)

Kent Community Health Foundation Trust (UK)

Medway Community Health (UK)

Soignons Humain (FR)

Public World (UK)

Zorgbedrijf Antwerpen (BE)

Emmaus Elderly Care (BE)

Eurasante (FR)

VIVAT homecare (FR)

Lille Catholic Hospital (FR)

HZ University (NL)

La Vie Active (FR)

There are also many observer partners: Université d’Artois; East of England Local Government Association; Provincie Antwerpen; Wit-Gele Kruis van Antwerpen; Familiehulp ; Landelijke Thuiszorg Zuiderkempen; Christelijke Mutualiteit; Heist-op-den-Berg; OCMW Heist-op-den-Berg; Vlaams minister van Wetzijn, Volksgezondheid en Gezin; Sociaal Huis Mechelen; Zorgnet-Icuro; NHS (England); Canterbury Christ Church University; Centre communal d’action sociale de Lomme; Conseil départemental du Nord.

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